Shipping Policy

Shipping Policy

Thank you for shopping with Classy Touch Pk! We are committed to providing you with the best shopping experience and delivering your order quickly and efficiently. Please review our shipping policy below for more details.

Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a shipping confirmation email with tracking details.

Shipping Rates & Delivery Times

  • We offer free shipping on all orders across Pakistan.
  • Estimated delivery times are between 3-7 business days depending on your location.
    • Metro cities: 3-4 business days
    • Other regions: 5-7 business days

Shipping Methods

  • We partner with reliable courier services to ensure timely delivery, including Leopard and Postex.
  • Delivery times may vary during peak seasons or due to unforeseen circumstances such as weather or public holidays.

Order Tracking

  • After your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.
  • You can track your order online using the tracking number provided.

Address Accuracy

  • Please ensure that the shipping address you provide is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
  • If you notice an error in your shipping address after placing your order, please contact us as soon as possible at [classytouchpk@gmail.com].

Missing or Lost Packages

  • If your package is marked as delivered but you have not received it, please contact us within 7 days of the delivery date. We will work with our courier service to resolve the issue.

Damaged Items

  • If your order arrives damaged, please contact us immediately at [classytouchpk@gmail.com] with photos of the damage, and we will assist in arranging a replacement or refund.

Customer Service

  • If you have any questions about shipping or need assistance with your order, please don’t hesitate to reach out to our customer support team at [classytouchpk@gmail.com]. We are happy to help!

Thank you for choosing Classy Touch Pk! We look forward to delivering your beauty and skincare products to you.